Privacy Policy

Last updated: August 25, 2025

Gotham CardHolder operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Gotham CardHolder is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information including your username, password, security questions, preferences, and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.

  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. To provide you with the Services, including to process your payments, fulfill your orders, remember your preferences, send notifications related to your account, and create a customized shopping experience for you.

  • Marketing and Advertising. To send marketing, advertising, and promotional communications by email, and to show you online advertisements, including based on items you previously have purchased or added to your cart.

  • Security and Fraud Prevention. To provide a secure shopping experience, detect, investigate or take action regarding possible fraudulent or malicious activity, and protect public safety.

  • Communicating with You. To provide you with customer support, respond to your inquiries, and maintain our business relationship with you.

  • Legal Reasons. To comply with applicable law, respond to valid legal processes, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and third parties who perform services on our behalf (e.g. IT management, payment processing, analytics, fulfillment, and shipping).

  • With business and marketing partners to provide marketing services and advertising.

  • When you direct, request, or consent to our disclosure of information (e.g. social media integrations).

  • Within our corporate group or affiliates.

  • In connection with a business transaction or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information you submit may be shared with Shopify and third parties, possibly in countries other than where you reside. Shopify is responsible for its own processing of data and for certain enhanced features. To learn more, you may review the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to websites operated by third parties. We are not responsible for the privacy or security of such sites. We encourage you to review the policies of those third-party platforms before providing any information.

Children's Data

The Services are not intended for children, and we do not knowingly collect information from individuals under the age of majority in their jurisdiction.

Security and Retention

While we take appropriate measures, no system is completely secure. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

  • Access to your personal information.

  • Request deletion of your personal information.

  • Request correction of inaccurate information.

  • Request portability of your personal information.

  • Opt-out of sale or targeted advertising.

You may exercise these rights by contacting us (see Contact section below). We may need to verify your identity before processing requests.

International Transfers

Your information may be transferred and processed outside of your country of residence, including to jurisdictions that may not provide the same level of protection as your home country.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, you may contact us at: contact@gothamcardholder.com For the purpose of applicable data protection laws, Gotham CardHolder is the data controller of your personal information.